Terms and Conditions
All attendees of Zest must fill out an information form before taking part in a class or using the Studio equipment and facilities, so that staff know you are able to safely participate. By taking part in a class at Zest, attendees accept any and all liabilities which may occur by their participation. You are advised not to undertake strenuous physical activity for which you might be medically unfit, and to have a medical check before embarking on strenuous exercise. Attendees must inform the Studio as soon as they become aware that any of their medical information is no longer correct.
Children under the age of 14 are only allowed into the gym with parental/guardian supervision. Children under the age of 14 are not permitted to participate in classes or use the gym equipment.
Smoking is not permitted anywhere within the Studio premises. We reserve the right to refuse access to those who are, or appear to be, under the influence of alcohol or drugs.
Appropriate clothing and footwear must be worn in the gym.
In the interest of hygiene, health and safety, please observe the instructions displayed on various notices within the Studio. You must also adhere to the staff’s decisions relating to safety and behaviour.
Zest will not be held responsible for the loss of or damage to members’ property or personal effects that may occur while in the Studio.
Please note that pictures and videos may occasionally be taken by members of staff during classes. These are for promotional purposes ONLY and may be shared on Zest's social media (Facebook and Instagram) or used on our website. If you would prefer not to be included in any pictures, please let a member of staff know and they will treat your request with the utmost request and ensure you are excluded from pictures. If you see a picture or video being used on the Zest website or social media which you would like removed for any reason, please reach out to zestladies@gmail.com with specific details of the picture in question and we will remove it ASAP.
Some Pilates and fitness classes are conducted online via Teams. Your teacher will explain the exercises clearly and demonstrate them. The teacher cannot see you performing the exercises so is unable to correct in the same way as in person. By taking part in an online class with Zest, you accept the risks associated with working remotely.
Cancelling events at Zest
We fully understand that life can get in the way and sometimes you must cancel plans. Please do let us know if you are no longer able to attend an event by emailing zestladies@gmail.com. You must cancel your place at any event with 48 hours notice for a full refund. If you cancel within the 48-hour time period of the start time of an event, you may not be entitled to a refund. We are very understanding however so please do get in touch if an emergency has occurred and we'll see what we can do.